# Knowledge Base * **I receive a logmon alert, but when i verify, i see the logs are coming in fine. Why?** * Logmon alerts are fired if the system hasn't seen logs from a logsource in a defined time period say 30m, 90m or 6h. If you set this to a short time like 30m, this behaviour is often expected. A logsource may or may not have dropped off and it could have come back online and caught up with all the missing logs. This could happen due to a number of reasons like network congestion, very low log volume, system temporarily offline etc., *Try increasing the timeout to 90m or higher to decrease these alerts and make alerts reliable.* --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://manuals.blusapphire.io/blusapphire/knowledge-base.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.